Our Privacy Policy gives you full transparency on how your personal information is collected, used, and protected on Tracksino.
Tracksino (https://tracksino.ws) places the highest importance on user privacy. This Privacy Policy ("Policy") describes what information we collect when you use the Tracksino platform, how we use it, and how we keep it secure.
By registering or using Tracksino, you agree to this Privacy Policy. This policy is part of our Terms & Conditionsshould be read together, as both collectively govern the relationship between you and Tracksino.
This policy has been developed in line with international data protection laws, including those applicable in Bangladesh. Our goal is to be fully transparent about where your data goes and how it is used.
In summary: We never sell your data, never share it with third parties unnecessarily, and always keep it protected.
Tracksino collects the following types of information to deliver its services. We only collect what is genuinely necessary to operate the platform.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Technical Information | IP address, device type, browser information | Automatic |
| Terms of Use | Betting history, preferred sports, session duration | Automatic |
| KYC Documents | National ID photo, selfie | On Withdrawal |
Tracksino collects information through several methods. Here's what you should know about each one:
You provide information directly when filling out the registration form, submitting KYC documents, making deposits or withdrawals, or contacting our support team.
Certain information is collected automatically while you use the Tracksino platform — such as your IP address, device details, browsing behavior, and session duration. This is used primarily to ensure security and improve our services.
Our website uses cookies. For full details, please refer to our Cookies Policy section.
When you download and start using the Tracksino app, certain security-related device information is automatically collected to help protect your account.
Tracksino uses the information collected under this Privacy Policy solely for the purposes outlined below:
With your consent, we may send promotional offers to your email or mobile number. You can opt out at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.
The Tracksino website and app use cookies to enhance your experience. Cookies are small text files stored on your device.
You can disable cookies through your browser settings. Keep in mind that disabling essential cookies may affect how Tracksino functions.
Tracksino uses industry-leading technology to keep your data secure. Our security layers are outlined below:
No system is 100% secure. In the event of a data breach, we will notify you and the relevant authorities within the timeframe required by law.
Tracksino does not retain your information longer than necessary. Retention periods by data type are listed below:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Support Contact | 3 years after last contact |
| Logs & Technical Data | Up to 12 months |
| Marketing Consent | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized in a way that makes it impossible to identify you.
As a Tracksino user, you have clear rights over your own data. Contact our support team to exercise any of these rights.
You can request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data unless we are required by law to retain it.
You can request that the use of your data be restricted under certain circumstances.
If you request your data in a portable format, we will provide it accordingly.
You can withdraw any consent given for marketing or optional use at any time.
Tracksino strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal information from minors.
Date of birth verification is mandatory at registration. If we become aware that a minor has provided us with their information, that account and all associated data will be deleted immediately.
If you believe a minor in your household is using Tracksino, please support@tracksino.wsto get in touch.
Tracksino may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or platform notification.
Continuing to use Tracksino after any changes have been made will be considered acceptance of the updated policy. We recommend checking the "Last Updated" date at the top of this page from time to time.
Keep your email subscription active to receive notifications about policy updates. We never implement significant changes without prior notice.
If you have any questions about this privacy policy or wish to exercise your rights, please get in touch with us:
We take every privacy-related request seriously and aim to resolve it as promptly as possible.
On Tracksino, your information is protected behind multiple layers of security.
Every transaction and communication is secured with bank-grade 256-bit SSL encryption. No one outside can access this data.
Every user's identity is verified, which prevents anyone else from opening an account or making transactions using your identity.
Every login is verified using OTP verification and device recognition technology, preventing unauthorized access.
Tracksino never sells your personal information to advertisers or data brokers — this is a core principle we stand by.
Independent cybersecurity experts regularly audit our systems to identify and quickly address any vulnerabilities.
You can request to view, correct, or delete your data at any time — full control stays with you.